Privacy Policy

Last Updated: January 17, 2026

Welcome to The Sanakadi. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how The Sanakadi (Proprietorship) collects, uses, and discloses your information when you visit or shop at sanakadi.in.

1. Data We Collect

When you visit our site or purchase our contemporary ethnic jewelry, we collect:

  • Order Information: Name, shipping address, billing address, and phone number.

  • Communication Data: Your email address and any correspondence sent via Zoho tools.

  • Technical Data: IP address and device information collected automatically through our Shopify hosting environment.

2. How We Use Your Information

We use your data to fulfill the "Data Principal" (user) requirements, specifically:

  • Order Fulfillment: To process transactions and ship your necklaces and jewelry sets.

  • Customer Communication: To provide order updates or marketing news via Zoho.

  • Payments: Securely processing your payments through Razorpay.

3. Third-Party Service Providers

To provide a seamless experience, we share necessary data with the following partners:

  • Shopify: Our e-commerce platform host. They store your data on secure servers behind a firewall.

  • Razorpay: Our payment gateway. We do not store your credit/debit card information; it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

  • Shiprocket: Our logistics partner. We share your name, address, and phone number with them to ensure successful delivery.

  • Zoho: Used for managing our marketing, newsletters, and business communications.

4. Your Rights under DPDP Act 2023

As a resident of India, you have specific rights regarding your personal data:

  • Right to Access & Correction: You can request a summary of your data or ask us to correct inaccuracies.

  • Right to Erasure: You may request that we delete your personal data once the purpose of collection (e.g., delivery) is fulfilled.

  • Right to Withdraw Consent: You can opt-out of marketing emails at any time by clicking "unsubscribe" in our Zoho-powered emails.

5. Security Practices

We follow industry-standard "Reasonable Security Practices" to protect your information. Your connection to sanakadi.in is encrypted via SSL. While no method of transmission over the internet is 100% secure, we use Shopify’s and Razorpay’s secure protocols to minimize risks.

6. Cookies

Our site uses cookies to remember your cart items and analyze site traffic. You can manage your cookie preferences through your browser settings.

7. Grievance Redressal

In accordance with the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023, the name and contact details of the Grievance Officer are provided below:

Name: Nikhil

Address: Plot no 12A, Shop no 26 SAH, Jaipuria Sunrise Mall, LGF, Indirapuram, Ahinsa Khand-1, Ghaziabad, Uttar Pradesh 201014

Email: nikhil@sanakadi.in